RasClient Event ID 20226 – RAS Connection Termination

The user dialed a connection named  which has been terminated. The reason code returned on termination is 828The user xxx dialed a connection named yyy which has been terminated. The reason code returned on termination is 828.

I fixed this on client’s side by increasing timeout value before connection should be terminated.

configure VPN remote connection timeout:

  1. On the client computer, for connections created using the Network Connections Wizard (NCW) and for Connection Manager (CM) profiles, the idle timeout timer can be found in the connection properties:
    • From Network Connections, right-click the RAS connection, and then select Properties.
    • Go to the Options tab.
    • For NCW connections, use the drop-down list to set the idle timeout timer. For CM profiles, use the drop-down list to set the idle timeout timer for the connection.
  2. On the server running NPS:
    • In NPS, right-click the network policy for the client computer, click Properties, and then click the Constraints tab.
    • Under Constraints, click Idle Timeout to display and configure the settings of the timer.

configure-windows-vpnI set it to 5 minutes and it helped. In your case you may need increase or decrease this value.

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