Tag: call queue

Differences between Skype for Business Ring Groups and Call Queues

Skype-for-Business-Call-Queue-agents-prerequisites

Skype for Business Call Queues were announced 3/27/2017 by Microsoft as available for use. Call Queues is a way to setup a callcenter or organize phone support for your customers. What is Call Queue and what it’s able to do? Often paired with Auto Attendants (also just released), Call Queues can have custom corporate greetings …

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