Tag: Polycom

How to get Polycom Lync Edition phone logs

For troubleshooting purposes you might need to get logs from Polycom Lync edition phone like Polycom CX models: 300, 600, 3000 or Polycom VVX phone models: 310, 410, 500, 600 Here is how to retrieve logs from Polycom phones: Be sociable 🙂 Share!

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Polycom Cannot download certificate because domain is not accessible

Polycom-cannot-validate-and-install-certificate

On first sign in Polycom phone cannot download certificate because domain is not accessible and displays the following messages: Be sociable 🙂 Share!

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Updating Polycom SIP Phone firmware

This process can be used on any of the Polycom SIP Phones which support 4.x software today (SoundPoint IP, SoundStation IP, VVX, and SpectraLink models). This only applies to devices which are already running at least version 4.0.0 of the UCS firmware. In previous versions (Polycom SIP software 3.x or earlier) this manual process was …

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