For troubleshooting purposes you might need to get logs from Polycom Lync edition phone like Polycom CX models: 300, 600, 3000 or Polycom VVX phone models: 310, 410, 500, 600 Here is how to retrieve logs from Polycom phones:
Tag: Lync
Jun 04 2019
Polycom Cannot download certificate because domain is not accessible
On first sign in Polycom phone cannot download certificate because domain is not accessible and displays the following messages:
Sep 28 2017
Understanding the types of Federation in Skype for Business
Federation in Lync/Skype for Business has been around for more than a decade. First introduced in Microsoft Office Live Communications Server 2005, it’s now an essential feature in Skype for Business Server 2015. It allows users to use their Skype client to call or send IM or participating in a conference with people from another …
Dec 12 2016
Skype for Business Server 2015 Databases Purpose
Skype for Business Server 2015 databases are as same as they were in Lync Server 2013. So this article is appliable for Lync Server 2013 as well. Skype for Business Server 2015 installs SQL Server 2014 Express Edition (64-bit) for local configuration databases while SQL Server 2014/SQL Server 2012 SP2 with CU2/SQL Server 2008 R2 …
Nov 18 2016
Skype for Business (Lync) Enable/Move Users in Bulk
You can easily enable users for Skype for Business (Lync) in bulk based on group membership, department, organizational unit or other criterias. You don’t need any special tools but Get-CsADUser and Enable-CsUser comandlets. You can move users to another pool in similar manner by using Move-CsUser instead of Enable-CsUser commandlet. Here are some examples to …
Aug 10 2016
Skype for Business (Lync) Dial-in Conferencing Phone Numbers Displaying
A company is moving it’s conferencing to on-premise Skype for Business server. When conferences were deployed on Asterisk we could form an email invitation with meeting ID and conference numbers attendee can call to get into the conference. Here the company wants similar and display all dial-in conference numbers in Skype for Business (Lync) invitation. …
Apr 14 2016
Failed to sync data for Routing group {8EC325CB-B512-587D-9D03-E940E7CC1490} from backup store
After a fresh deployment of Skype for Business Server 2015 on a Windows Server 2012 the Lync Server Front-End service fails to start: Reviewing the Skype for Business Server 2015 event logs show the following events:
Apr 14 2016
Lync Server 2013 Event ID 14649 Error 0x800B0109(CERT_E_UNTRUSTEDROOT)
After the December update Windows Server 2012 no longer trust the certificate that is trusted before. Certificate from RapidSSL is fully in order. In Lync Deployment Wizard certificate is also displayed correctly and without errors. First stop service Lync Server Access Edge was recorded on December 18. Immediately after applying the latest updates for Windows …
Feb 24 2016
Updating Polycom SIP Phone firmware
This process can be used on any of the Polycom SIP Phones which support 4.x software today (SoundPoint IP, SoundStation IP, VVX, and SpectraLink models). This only applies to devices which are already running at least version 4.0.0 of the UCS firmware. In previous versions (Polycom SIP software 3.x or earlier) this manual process was …
Stay tuned! :)
