Tag: Skype for Business

No connectivity with the Skype for Business Web App

cannot-use-Web-Conferencing-modality

We seem to see to encounter a specific connectivity error a lot across a variety of Skype for Business environments.  In some instances, users will complain about slow connectivity or no connectivity.  The primary symptom is the following event log entry (repeated every 20 minutes or so) with Event ID 41029: No connectivity with the …

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Forcing Skype for Business client to download address book

To force Skype for Business to update the address book, execute the following cmdlet in Skype for Business Management Shell:

Wait for the LS Address Book Server event to report Event ID 21056 listing the Synchronization Pass Summary: Be sociable 🙂 Share!

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ERROR 1603: Server.msp had errors installing

ERROR-1603-Server.msp-had-errors-installing

I got an error when tried to install Skype for Business Server 2015 KB3207506 using Skype for Business 2015 Update Installer. Checking the log file mentioned in the error window above gave me the following:

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Key Audio Quality Metrics Used in the Skype for Business Monitoring Reports

Here are the 7 audio quality metrics I think the most effective for analyzing Skype for Business audio quality and what numbers represent an audio quality issue. Be sociable 🙂 Share!

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Skype for Business: decommissioning hybrid and go cloud only

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Some situations require you remove server roles on particular server or even remove the whole Skype for Business infrastructure in case you decided to move all users and services to the cloud. Even if you already moved all users to the cloud simple turning servers off won’t be enough. What is Skype for Business Hybrid? …

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Enable Music on Hold in Office 365 Skype for Business Online

Skype-for-Business-enable-music-on-hold-in-office-365-cloud-pbx

Since January 16th, 2016, Music on Hold is now available in Office 365 Cloud PBX and Skype for Business Online. This is deployed via a client policy, using a remote PowerShell session. For instructions on how to connect to Skype for Business Online using PowerShell, click (here). Once you are connected to the remote PowerShell …

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Differences between Skype for Business Ring Groups and Call Queues

Skype-for-Business-Call-Queue-agents-prerequisites

Skype for Business Call Queues were announced 3/27/2017 by Microsoft as available for use. Call Queues is a way to setup a callcenter or organize phone support for your customers. What is Call Queue and what it’s able to do? Often paired with Auto Attendants (also just released), Call Queues can have custom corporate greetings …

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Previous hop federated peer did not report diagnostic information

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Here you can see the screenshot of Snooper window with Skype for Business client logfile opened. Previous hop federated peer did not report diagnostic information. This error can have the following symptoms: Be sociable 🙂 Share!

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Play a video in a Skype for Business meeting

share-powerpoint-in-skype-for-business

Playing a video in a Skype for Business conference might be not so straightforward task. The caveat is that sharing your videoplayer or browser with youtube will not be enough: video will be displayed choppy and participants will hear no audio. This is because the video will be transmitted not as a stream to each …

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Skype for Business SQL Low RAM condition

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There may be a situation when Skype for Business front end server despite of having enough memory performs very poorly and you can even see low memory errors in Event Log from SQL. In case the front end is hosted on virtual machine the first thing that has to be checked in such kind of …

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