Vicidial access forbidden to the recordings folder


I got this upon trying to download call recording in Vicidial on the lead’s page. I have Vicibox 11 installed in virtual machine on Cloudmin with Vicidial VERSION: 2.14-899a BUILD: 231109-2027 Continue reading

Asterisk vicidial WebRTC phone cannot connect

VicidialOn the newly installed Vicidial box I got problem connecting WebRTC phone to Asterisk.

I followed the setup guide here

In the Asterisk console I saw:

Problem setting up ssl connection: error:00000001:lib(0):func(0):reason(1), Internal SSL error
 ERROR[2203]: tcptls.c:179 handle_tcptls_connection: Unable to set up ssl connection with peer ‘’
[Jan 17 11:46:42] ERROR[2203]: iostream.c:552 ast_iostream_close: SSL_shutdown() failed: error:00000001:lib(0):func(0):reason(1), Internal SSL error

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MS SQL security audit: list all users and their permissions

When you need to find out your DB users and their permissions on DB objects use the following query to list all MS SQL users and their permissions on databases and views and get a report: Continue reading

Flash Operator Panel 2 Connecting to server error

FOP2-one-moment-pleaseThe case when FOP2 with HTTPS does not work and you can see “Connecting to server, attempt number ” message was described here

Another case when this error can happen is when you try to log in as an operator and access /fop2 path

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ViciBox 11 installation in Cloudmin

VicidialViciBox is worldwide popular callcenter solution. If you want to run ViciBox in virtual machine under Cloudmin you will need to perform a few additional steps to make running because there is no ready-to-go ViciBox image for Cloudmin available. Continue reading

Difference between BACPAC and DACPAC

A data-tier application (DAC) is a self-contained unit of MS SQL Server database deployment that allows packing SQL Server objects into a portable artifact called a DAC package. It is also known as a DACPAC.

BACPAC is simple to export a SQL Server database which will eventually require import to another server or even for longer-term retention.


A BACPAC includes the schema and data from the database.

DACPAC has only the schema and not the data.

Now we will see the difference between BACPAC and DACPAC Continue reading

Vicidial: How to update phones Server IP in bulk

To simultaneously update Server IP for all phones in ViCiDial, please log in to your MySQL (or PhpMyAdmin, if available) and run the following SQL statements:

where instead of “” specify your Vicidial Server IP.

Check also How to update passwords in bulk in ViciDial

postfix/submission/smtpd certificate expired alert number 45

I tried to configure Laravel mail client with secure connection via TLS to my email server but in email client I got:

Unable to connect with STARTTLS: stream_socket_enable_crypto(): SSL operation failed with code 1. OpenSSL Error messages: error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed.

At the same time on my email server in /var/log/maillog I observed the following:

Aug 8 10:05:46 mail postfix/submission/smtpd[30830]: connect from unknown[]
Aug 8 10:05:46 mail postfix/submission/smtpd[30830]: SSL_accept error from unknown[]: 0
Aug 8 10:05:46 mail postfix/submission/smtpd[30830]: warning: TLS library problem: 30830:error:14094415:SSL routines:ssl3_read_bytes:sslv3 alert certificate expired:s3_pkt.c:1493:SSL alert number 45:
Aug 8 10:05:46 mail postfix/submission/smtpd[30830]: lost connection after STARTTLS from unknown[]
Aug 8 10:05:46 mail postfix/submission/smtpd[30830]: disconnect from unknown[]

But Letsencrypt certificate was up to date. Continue reading

How to create full-chain pem certificate

You can use your favourite text editor to create a combined full-chain pem certificate. The most important here is the order.

The correct order in a .crt file will be the following: Continue reading

How to create full-chain pfx certificate

Full-chain pfx certificate can be created by the one of the following methods
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